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AVP, Customer Relations Manager

Solvay Bank

Syracuse, NY, United States Full-time June 24, 2026

Found Description

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Management
Syracuse, NY, US

Salary Range: $64,800.00 To $79,200.00 Annually


At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an opportunity as part of our Customer Relations team.

AVP, Customer Relations Manager

The AVP, Customer Relations Manager provides oversight of the daily operations of the Bank’s call center to ensure high-quality service, fast resolution of client concerns, and the achievement of performance goals. This position works closely with the Chief Retail Banking Officer and the Customer Relations Supervisor to ensure excellent customer service while executing operational functions adhering to Bank Policy and Procedure, as well as overseeing new initiatives.

The ideal candidate will have 5 or more years in banking experi...

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