AVP, B2B Merchant Experience & Service Operations

## AVP, B2B Merchant Experience & Service OperationsApplylocations: NCR - WCCtime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: R Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!The AVP – Merchant Experience & Service Operations Head will play a critical role and will be accountable for defining and leading the operating model for merchant support, service delivery, escalation management, problem management, and continuous improvement across the merchant lifecycle. The role is expected to build a resilient, future-ready, and insight-led merchant operations practice that improves service outcomes, strengthens cross-functional execution, and delivers a differentiated experienc...