Found Description
Job Title: Dispatch AV/IT Technician
Schedule: Variable, onsite based on dispatch needs
Role Overview
The L1 + AV Technician will provide onsite support for desktops, audio‑visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day‑to‑day operations across the site. This role includes dispatch support depending on location needs.
Responsibilities
- Perform desktop and notebook troubleshooting, including warranty repair coordination and break‑fix activities.
- Manage and track loaner/spare devices using customer‑provided systems.
- Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
- Manage conference room accounts (add/remove users, password resets, ownership updates).
- Assist with basic troubleshooting of corpor...