AV Support L2 ( Microsoft Teams Rooms)

Stefanini

noida, uttar pradesh, India Full-time June 27, 2026

Found Description

Responsibilities:

Teams Rooms Hardware Support

Perform remote reboots, firmware updates, and configuration changes on MTR devices

Identify hardware failures and coordinate with on-site technicians or vendors for physical replacements when remote resolution is not possible

Maintain an accurate inventory of all AV/MTR hardware assets across sites

Monitor device health dashboards and proactively address alerts before they impact end users using third party and native tools.

Microsoft Teams Administration (Basic)

Verify Teams Rooms device sign-in status and troubleshoot authentication issues

Assist with Teams Rooms app updates and Windows OS updates on MTR devices

Validate meeting join functionality, calendar sync, and content sharing features

Escalate complex Teams backend or tenant-level issues to L3/Microsoft support

Microsoft Entra ID (Azure AD) - Basic

Verify an...

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