Automotive After-Sales & Service Quality Analyst

BYD in Chihuahua, Mexico, is looking for a candidate to monitor service quality and promote improvements in after-sales processes. You will conduct secret visits to dealers, analyze findings, and implement corrective actions. A Bachelor's degree in a relevant field and 2-4 years of experience in quality assurance within the automotive industry are required.

The position demands advanced English proficiency and the ability to travel for field work, ensuring effective support in achieving service excellence.