Automation Lead (Platform Automation & Innovation)

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Automation Lead (Platform Automation & Innovation) to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

1. Digital Workplace Automation Strategy & Vision
•    Define a Digital Workplace automation roadmap aligned to customer experience, operations, and transformation goals
•    Identify automation opportunities across Service Desk, endpoint/EUC, collaboration, identity/access, and device lifecycle
•    Drive a platform-first approach using reusable patterns (runbooks, remediation catalog, orchestration, policy-based automation)
•    Establish automation intake, prioritization, and governance aligned to NTT DATA standards

2. DeX-Led Automation (Digital Employee Experience)
•...