Auto Finance Customer Care Specialist

Link-Worldwide in Aguascalientes is looking for a Customer Service Representative to handle inbound calls about active and inactive accounts for NMAC/IFS customers. This role requires resolving inquiries, handling complaints, and guiding callers according to established processes.

The ideal candidate should have a basic understanding of the auto finance industry, excellent customer service skills, and be fluent in English. Availability to work 48 hours per week is necessary, with flexible schedules including Saturdays.