Found Description
Provide exceptional service as a Customer Service Representative with Assured Automotive. Embrace a role that focuses on customer relations and operational excellence in our repair facilities.
As a valuable member of The Boyd Group, the Customer Service Representative is responsible for managing relationships with customers and insurance partners. You will handle inquiries via various channels while supporting the administrative needs of our repair team. Focused on career growth, we offer training to enhance your skills as part of our supportive workplace.
Key Responsibilities:
• Ensure adherence to the WOW (Wow Operating Way) plan
• Welcome customers through calls, emails, and face-to-face interactions
• Schedule and manage vehicle repair appointments
• Prepare proper documentation for repair orders
• Maintain accurate records of customer and insurance communications
Requirements:
• High School Diploma or equivalent needed
• At least 1 year of previous cu...
As a valuable member of The Boyd Group, the Customer Service Representative is responsible for managing relationships with customers and insurance partners. You will handle inquiries via various channels while supporting the administrative needs of our repair team. Focused on career growth, we offer training to enhance your skills as part of our supportive workplace.
Key Responsibilities:
• Ensure adherence to the WOW (Wow Operating Way) plan
• Welcome customers through calls, emails, and face-to-face interactions
• Schedule and manage vehicle repair appointments
• Prepare proper documentation for repair orders
• Maintain accurate records of customer and insurance communications
Requirements:
• High School Diploma or equivalent needed
• At least 1 year of previous cu...
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