Found Description
Key Responsibilities
- Gain a deep working knowledge of the omnichannel contact center industry.
- Participate in off-site and on-site training focused on the Genesys PureCloud solution.
- Provide strategic support to Sales, including demonstrations, architecture designs, and RFPs.
- Align with Sales, Product Management, Product Support to ensure our customers deliver exceptional experiences to their customers.
- Ongoing interest in contact center and focus on technology trends.
- Bachelor’s degree. Focus in Computer Science, Engineering, Computer Technology or Business preferred.
- 0-2 years of business experience post university graduation.
- Demonstrated skills with Microsoft front-office products (e.g. Word, Excel, PowerPoint, Outlook, and Visio).
- Established skills with both online and on-site demonstrations.
- Excellent interpersonal, technical, and written communic...
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