Found Description
Your Tasks - Paint the world green
- Assess, investigate, and process Salesforce Quality Cases from each different incoming data-stream of the company in real time
- Identify and verify legitimate issues as well as make and implement recommendations based on the information they receive from these inputs
- Coordinate with the entire Operations team, Business Development team, and the Emergency Manager in order to solve quality issues accurately and timely
- Manage and generate weekly/monthly reports based on established templates
- Implement creative problem‑solving ideas for new reports, metric tracking systems, and daily quality issue resolution
- Maintain compliance with administrative policies, safety rules, environmental policies, and government regulations at all times
- At least two (2) years of professional experience in dispatch, call center, customer service, or hospit...
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