Found Description
Job Title
Associate Manager, B2B Sales Support
Location
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara
Language Requirements
English
Time Type
Full time
Responsibilities
- Supervise day‑to‑day activities of a team of Sales Support to ensure effective client support and adherence to Service Level Agreements (SLAs).
- Monitor and review performance metrics and staff‑related matters to support team development and engagement.
- Conduct regular performance reviews with team members and ensure adherence to the performance management process.
- Identify and develop succession plans for potential leaders within the team to maintain a strong talent pipeline.
- Facilitate management meetings and team huddles to keep the team informed about business updates and motivate team members.
- Lead internal operational reviews and alignment meetings with clients and sales count...
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