Found Description
Location: Hougang
Working Days: Monday - Friday
Working hours : 8:30am -5:30pm
Salary : $2500 - $3000
Job Summary
We are looking for an Associate IT Support Executive to provide first-level support for our internal business applications and IT equipment. The role is suitable for candidates who are interested in IT support and willing to learn business systems and technologies.
Responsibilities
Application Support
- Provide first-level support for company applications (Web App, Mobile Apps, ERP) and software.
- Assist users with login issues, clouds, VPN, websites, outlook and Microsoft Office, basic troubleshooting, and system usage enquiries.
- Escalate complex issues to senior team members or external vendors when required.
- Assist in testing system enhancements and updates.
- Maintain user guides and support documentation.
- Conduct b...
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