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Associate, International Wealth Management, System Service Team (Ref: 02024-IWMSSA-KGI)

KGI Asia

Hong Kong, Hong Kong Island, Hong Kong Full-time February 19, 2026

Found Description

Responsibilities
  • Assist in providing first-line support for digital systems, troubleshooting issues, and resolving user inquiries related to trading systems
  • Support daily digital system requests and issues, ensuring effective and timely resolutions while maintaining communication with users and stakeholders
  • Support system administration, including managing user accounts, permissions, and limit adjustments
  • Assist in the preparation of test plans and test cases
  • Support the performance of User Acceptance Testing (UAT) on the digital platforms. 
  • Maintain regular system checks and maintenance tasks
  • Help improve release management responsibilities – acting as the gatekeeper for the production and UAT environments, ensuring all changes are correctly applied, tested, and deployed
  • Identify manual tasks for automation and help improve workflows
  • Assist in incident management activities – coordinating and resolving inciden...
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