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Associate Director, Customer Success & Business Operations (Barcelona)

Novartis

barcelona, cataluña, Spain Full-time July 13, 2026

Found Description

Summary

This job is with Novartis, an inclusive employer and a member of myGwork – the largest general platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the Role

Associate Director, Customer Success & Business Operations

Location: Barcelona, Spain

Novartis is building a leading Data, Analytics, AI & Platforms capability to transform how content platforms support commercial, medical, value and access activities across international, regional and country teams. Within Marketing Platforms, we are creating a new product team to implement and manage content platforms that enable the end‑to‑end content journey.

As Associate Director, Customer Success & Business Operations, you will design, run and continuously improve the product operating model across the Content Platforms ecosystem. You will work closely with Data, Analytics, AI & Data Science, CLS, Medical, Value & Access, IRC, S&G, D...

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