Associate Director, Client Success — Strategy & Scale

Software Finder Careers is seeking an Associate Director, Client Success to lead strategic initiatives in Lahore. This key role involves designing and optimizing the Client Success operating model, ensuring operational excellence, and driving predictability in client outcomes and retention.

The ideal candidate will have extensive experience in Client Success, strong leadership skills, and a proven track record of scaling teams and impacting client satisfaction. Collaborating with senior leadership, this role is pivotal in shaping the future of Client Success while also managing high-risk client accounts.