Associate Customer Success Manager - Technical

Transforming the Future of Enterprise PlanningAt o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.Job Title – Client Success, Associate ManagerIn this role, you will own the operational health, account governance, and post-go-live success of strategic enterprise customers. Functioning as a Customer Success Manager, your primary focus is ensuring your team remains highly operational, account metrics stay healthy, and customer issues are driven to timely resolution.You will serve as the operational anchor. You wi...