Found Description
Responsibilities
- Primary interface of onsemi to external customers and vice versa.
- Provide customer satisfaction in processing customer orders.
- Collaborate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner.
- Independently answer correspondence, manage meeting with customers, and handle complaints and requests.
- Comply with Customer Service business rules, techniques, and protocols.
Qualifications
- Bachelor’s Degree in Industrial Engineering, Business Management and/or any Engineering related course.
- Knowledge on basic semiconductor processes and terminologies is an advantage.
- Willing to work on night and rotating shift schedule.
- Able to maintain positive, empathetic, and professional attitude toward customers at all times and respond promptly to their inquiries.
- Background in problem solvi...