Associate Customer Relations Representative (German speaking)

Applied Medical

Amersfoort, Utrecht, Netherlands Full-time June 19, 2026

Found Description

Responsibilities

Handle questions from internal and external customers on the phone and via email during office hours

Process returns and invoice corrections in our SAP system

Prepare agreements for evaluation, loan, rental and purchases

Interpret and assign customer requests to the appropriate departments and teams

Investigate and resolve customer disputes and consequently communicate with internal departments to find solutions and preventative actions

Participate in team meetings and project team activities to set priorities, discuss process improvements and solve issues together

What you bring

1-3 years of relevant experience in customer service, hospitality or a similar position

Good knowledge of MS Office and Windows-based computer applications

Experience with SAP is preferred

Fluent oral and written communication skills in German and English

Any additional European lan...

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