Associate Customer Experience Specialist (Start Date: August 2026)

Associate Customer Experience Specialist

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Say hello to a rewarding career and come join a leading provider of mission‑critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

What You’ll Do

A successful Associate Customer Experience Specialist will be in the front line of support, delivering high‑quality service to our clients and their candidates across various communication channels including voice, chat, and email. You will manage multiple business applications, handle customer inquiries, and resolve issues efficiently and professionally, providing timely solutions with an empathetic approach.

Responsibilities

• Efficient application l...