Associate CSSC Application Engineer

Authorised to work in Mexico. Reports to CSSC Supervisor.

The role delivers world‑class technical support to customers, ensuring correct product sizing, application, and system solutions. The engineer coordinates special orders, manages tender and project support, and maintains accurate customer master data.

• Provide technical assistance to customers regarding product sizing, applications, system solutions, accessories, installations, prices, and other requirements, ensuring practical functionality.
• Follow up on customer interactions within the set SLA.
• Process special orders and inquiries in coordination with suppliers.
• Support sales teams by handling tenders and projects, including providing dimensions, specifications, calculations, delivery timelines, operation, and maintenance information.
• Identify busine...