Associate Consultant – Group Annuity Administration

The Associate Consultant will be responsible for managing Group Annuity administration activities for various plans and play a role in managing client relationships. The successful candidate brings consultative skills, project leadership, pension and legislative knowledge to the role as well as the ability to apply best practices to successfully support the Group Annuity Administration Team.

Responsibilities

Client Relationship Management

• Build and maintain excellent relations with client contacts
• Participate in client meetings, as required
• Ensure the team provides top-quality services to clients
• Provide relevant information to clients on administrative issues and legislative requirements
• Coordinate full spectrum of admin related services including web tools and call centre services
• Use knowledge of client contract and scope of services for invoicing purposes
• Escalate operational issues ...