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Associate, Cash Office

I&M Bank Limited

Nairobi, Nairobi County, Kenya Full-time February 26, 2026

Found Description

Job Purpose:

The role is responsible for managing and supervising Branch cash services to ensure that customers get the best in terms of service delivery in accordance with the Bank's policy, procedures and guidelines.

Key Responsibilities:

  • Ensuring that the Branch maintains optimum level of cash in liaison with the Central Cash department.
  • Ensuring safe custody of cash and serialized stationery.
  • Reconciling cash at the end of the day through a physical cash count and monitoring the intra-day cash limits for the tellers.
  • Custodian of vault keys.
  • Management of vault cash limits.
  • Loading of ATM, m Responding to cash related queries.
  • Queue management and monitoring activities in the Banking Hall through the CCTV.
  • Verification teller entries within entries.
  • Supervision of daily call back & archiving and monitoring to ensure sufficient cash & working optimally.
  • Retrieving cash and c...

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