Associate Account Manager (Monterrey)

Associate Account Manager (AAM)The Associate Account Manager (AAM) is responsible for supporting the day-to-day commercial activities for designated key customers.
This role focuses on execution, responsiveness, and coordination to deliver high-quality customer experience.
The AAM works closely with the Senior General Account Manager and cross-functional teams to manage quoting, order processing, pricing execution, and customer communication.Key Responsibilities- Customer Support & Execution- Serve as the primary day-to-day contact for assigned customer stakeholders (buyers, planners, operations).
- Respond to customer inquiries related to pricing, availability, order status, and product information.
- Process quotes and orders accurately and efficiently within company systems (e.G., Salesforce, SAP).
- Coordinate with supply chain, sourcing, and operations teams to ensure on-time delivery and issue resolution.
- Monitor open orders and proactively communicat...