Associate Account Manager (Monterrey)

Associate Account Manager (AAM)
The Associate Account Manager (AAM) is responsible for supporting the day-to-day commercial activities for designated key customers.
This role focuses on execution, responsiveness, and coordination to deliver high-quality customer experience.
The AAM works closely with the Senior General Account Manager and cross-functional teams to manage quoting, order processing, pricing execution, and customer communication.
Key Responsibilities
Customer Support & Execution
Serve as the primary day-to-day contact for assigned customer stakeholders (buyers, planners, operations).
Respond to customer inquiries related to pricing, availability, order status, and product information.
Process quotes and orders accurately and efficiently within company systems (e.g., Salesforce, SAP).
Coordinate with supply chain, sourcing, and operations teams to ensure on-time delivery and issue resolution.
Monitor open orders and proactively co...