Assistant Vice President -Central Process & Governance Lead TCOE

Role

The Assistant Vice President – Central Process & Governance Lead will lead the establishment and governance of the Testing Center of Excellence (TCOE), driving standardized QA processes, governance frameworks, quality metrics, automation strategies, and continuous improvement across enterprise technology initiatives. This role ensures compliance with organizational standards, enhances testing maturity, and promotes best practices to deliver high-quality software solutions.

Responsibilities

• Define, standardize, and continuously improve QA processes, frameworks, and best practices.
• Establish and enforce QA governance, policies, and compliance across projects.
• Define, monitor, and report QA KPIs, dashboards, and quality metrics.
• Drive automation, AI-enabled testing, and process‑optimization initiatives.
• Conduct QA audits, maturity assessments, and risk analysis.
• Manage defect governance, root ca...