Assistant Service Manager

An exciting opportunity exists within the Wood Automotive Group to join a highly successful team as an Assistant Service Manager with Woodridge Ford Lincoln!

About the Role

This position will support and report directly to the Service Manager and work to support and develop our team while continuing our commitment to customer satisfaction. The Assistant Service Manager position requires a thorough understanding of retail service operations. The successful candidate will have supervisory experience and a proven track record in automotive services.

Duties and Responsibilities

• Maintaining superior customer satisfaction and client follow-up
• Perform administrative tasks such as R.O. close out, monitoring WIP, etc.
• The ability to develop and implement service team strategies
• The ability to assign duties to staff while setting clear expectations
• The ability to lead, motivate and manage the Service Departme...