Found Description
Responsibilities
- Support Tenant Relationships
- Maintain qualified relationships with tenants and support the broader property management team in delivering a consistent tenant experience.
- Guide the TSA on routine tenant inquiries and resolve matters that are escalated because they are sensitive, recurring, service‑related, financial, lease‑related, or operational.
- Visit properties as needed to stay close to tenant needs, service issues, and opportunities for improvement.
- Ensure tenant commitments are realistic, properly approved, and followed through to completion.
- Oversee Tenant Communications and Engagement
- Review and approve non‑routine, sensitive, financial, operational, or portfolio‑wide tenant communications before distribution.
- Ensure routine tenant notices and updates prepared by the TSA use approved templates and reflect accurate property information.
- Work with the Manager, Tenan...
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