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Job Description & Requirements Outlet Operational Excellence 1. Operational Standards and Customer Experience
- Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
- Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.
- Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crises effectively.
- Ensure the outlet's functionality and equipment are maintained optimally.
- Manage customer experiences across various platforms, encouraging and facilitating social media reviews and ratings.
- Establish and maintain positive relationships with internal and external stakeholders, ...
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