Found Description
What You’ll Do
Below are key responsibilities across multiple domains:
Customer Service
- Provides leadership to the team, consistently coaches, and follows up to ensure delivery of the service model standards to each customer.
- Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
- Provides an exceptional omni‑channel experience by offering in‑store eCommerce sales and fulfilling eCommerce orders within defined service levels.
- Supports the customer experience through timely processing and movement of inventory to the sales floor.
Operations
- Implements, communicates, and ensures compliance with all operating procedures, processes, and policies.
- Manages scheduling and follow‑up of execution on shipping/receiving, eCommerce fulfillment operations, cash management, and operations ...