Found Description
Role: Assistant Manager – Customer QA & NPD QA
Department: Quality Assurance
Grade/Level: M1
Reporting To: Sr. Manager – Customer QA
Reportees: 0
Key Purpose of the Job (Position Summary)
The incumbent will be responsible for ensuring implementation and adherence to customer requirements to drive “First Time Right” approach for New Product Development (NPD) and enhance overall customer satisfaction. The role focuses on strengthening customer insights, ensuring robust quality systems, validating product requirements, and driving continual improvement through PDCA methodology.
Key Performance Areas
Conduct NPD–PLM audits and ensure adherence to defined quality processes.
Strengthen customer and market insights through PDCA approach.
Ensure timely review and validation of Statement of Requirements (SOR) and business case do...