Assistant Manager, Operations, Interim, Taber

Responsibilities

• Customer Service
  • Provide leadership and coaching to ensure delivery of the service model standards to each customer.
  • Lead the B2B commercial business function including order entry, management and coaching the team for accurate and timely ordering and delivery.
  • Offer an omni‑channel experience, including in‑store eCommerce sales and fulfillment of eCommerce orders within defined service levels.
  • Support the customer experience through timely processing and movement of inventory to the sales floor.
• Operations
  • Implement, communicate and ensure compliance with all operating procedures, processes and policies.
  • Manage scheduling and follow‑up of execution on shipping/receiving, eCommerce fulfillment operations, cash management and operations systems & compliance.
  • Assist in the preparation and execution of annual inventories.
  • Assume responsibility for all store operati...