Assistant Manager - Non-Motor Claims

Responsibilities

• Process and approve claims within authority limit which include verification of transactions & preparation of case summaries exceeding limit for superior's approval.
• Effective claims management in area of timely claims approval, finalization of outstanding claims & assist superior on other ad hoc jobs.

Individual Responsibilities

Strategic

• Execute the strategy developed by Non-Motor Claims Manager to support the business needs.
• Analyze claims trend and alert the Underwriters and Marketing Personnel of multiple claims or adverse claims experience.
• Manage the performance of service providers to ensure they comply with our requirements in term of reliability, effectiveness and customer satisfaction.
• Manage and monitor the performance of the team to ensure we meet or exceed the customers’ expectation.
• Approve/recommend claim settlement fairly and equitably and ...