Assistant Manager, Market Insights

Job Description:

We are seeking a highly skilled and independent Assistant Manager to join our International Health Insights team,  based in Hong Kong.

As an Assistant Manager, you will be responsible for managing and conducting tracking studies (Brand Health Trackers, NPS, etc) for International Health markets (Americas, Europe, MEA and APAC) as well as other strategic B2B and B2C research as required.

The role will report to and be under the supervision of Associate Director.

Key Responsibilities:

• BHT & NPS Research Management
  • Independently plan, design and execute annual BHT & NPS research studies.
  • Develop and implement data collection strategies to ensure accurate and timely data collection, with the appropriate incentives.
  • Script surveys and monitor fieldwork in Verint.
  • Maintain and update Tableau dashboard where BHT & NPS data is housed.