Assistant Manager - In Room Dining (IRD)

The Assistant In-Room Dining Manager oversees the operations and the in-room dining experience for all guests, and ensures guest satisfaction with service, order taking, delivery, as well as menu and beverage descriptions.

•Approach all encounters with guests and employees in a friendly, service oriented manner.

•Comply at all times with Fairmont standards and regulations to encourage safe and   efficient hotel operations.

•Act as liaison between servers, guests, and kitchen.

•Oversee and assist daily operations (morning, evening, overnight), cleaning duties within       corporate SOP format, and requisition of necessary supplies

•Oversee guest selection and ensure proper placement and distribution

•Responsible for Shift staffing and table dressing area

•Supervise tabletop presentation for meal service

•Floor presence during shift, greeting and interaction with guests

•Prepar...