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Assistant Manager for Guest Services

Courtyard by Marriott

toronto, on, Canada Full-time June 12, 2026

Found Description

Join the Marriott International team as an Assistant Manager for Guest Services, focusing on optimizing Rooms Operations and guest satisfaction. This entry-level management role is essential to maintaining high-quality service.
Candidates should possess a high school diploma and have at least 4 years of experience in housekeeping or guest services areas. You will ensure operational tasks are met, and that guests enjoy their stay. Take part in managing departmental budgets and enhancing service standards.
Key Responsibilities:
• Manage daily Front Desk and Housekeeping shifts
• Review critical room operations reports
• Temporarily supervise operational staff as needed
• Ensure all departments have necessary tools
• Assist in the training and development of team members
Requirements:
• High school diploma or GED
• 4 years in customer service or hospitality
• Familiarity with loss prevention policies
• Experience in managing guest interactions
• Stro...

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