Found Description
- To promote a helpful and professional image to Guests with full cooperation when requiring assistance ensuring a prompt caring and helpful attitude.
- To strive and anticipate the customers needs whenever possible to enhance quality service and in turn enhance customer satisfaction.
- To give full cooperation to any colleagues requiring assistance in a prompt caring and helpful manner. To be flexible in assisting around the Hotel in response to the business and customer needs.
- To develop and maintain quality training and coaching in a systematic and professional way to ensure consistent delivery of the product service standards.
- To manage the recruitment of colleagues scheduling and planning of departmental rosters departmental orientation colleagues and training schedules.
- To assist in creating an environment which promotes colleagues morale that encourages employees to have pride in their department and their skills ensuring maximum e...