Assistant Front Office Manager - Rooms

Job Overview

Assistant Front Office Manager – Rooms in Dubai, United Arab Emirates. Full‑time, hotel‑lodging management role requiring 5 years of front‑office experience, including at least 2 years in a managerial role. This position leads daily reception operations, guides guest service teams, enhances satisfaction scores, supports revenue performance, and ensures seamless coordination across the hotel departments. The role demands strong leadership, budgeting knowledge, PMS experience, and a passion for delivering polished guest experiences in a busy hotel environment.

Key Responsibilities

• Lead and manage the front‑office team across daily reception, guest handling, room coordination, and service delivery activities.
• Oversee check‑ins, check‑outs, guest enquiries, room readiness updates, billing coordination, and overall front‑desk service flow.
• Train, motivate, and mentor front‑office colleagues to deliver professional, warm, and...