Assistant Education Manager

Position Purpose

The Assistant Beauty Education Manager is responsible for developing, delivering, and sustaining impactful training programmes that strengthen product knowledge, selling skills, service excellence, and brand standards across the retail beauty team.

This role plays a key part in enabling Beauty Advisors and retail leaders to deliver exceptional customer experience, drive sales performance, and represent the brand with confidence, expertise, and pride.

Responsibilities

Training Strategy & Planning

• Develop and implement the annual training calendar based on business priorities, brand launches, retail needs, and performance gaps.
• Partner closely with Brand, Retail Operations, and Sales teams to identify training needs and align training priorities with commercial objectives.
• Design structured onboarding, refresher, and upskilling programmes for Beauty Advisors, Counter Managers and retail leaders...