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Assistant Customer Service Support Manager

China Mobile Hong Kong Co. Ltd.

Hong Kong, Hong Kong Island, Hong Kong Full-time February 20, 2026
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Found Description

In this position, you will:


  • Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction.

  • Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint handling, and facilitating high-quality services and high-precision marketing.

  • Responsible for the construction of customer tags and customer portraits, building a precise and scalable data model based on users, and effectively supporting customer insights and refined business operations.

    • Requirements:

  • Bachelor's degree in Computer Science, Software Engineering, Information Systems related disciplines or equivalent

  • At least 6 years relevant experience in system development or mobile telecom industry, candidate with less experience will consider as Senior Data Analyst

  • Familiar with c...

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    Found Details

    LocationHong Kong, Hong Kong Island
    CountryHong Kong
    TypeFull-time
    CategoryInformation and Record Clerks
    PostedFebruary 20, 2026

    About China Mobile Hong Kong Co. Ltd.

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    China Mobile Hong Kong Co. Ltd.

    Hong Kong, Hong Kong

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