ASSISTANT BUSINESS MANAGER (AYALA 6750)

The Assistant Business Manager (ABM) is responsible for the overall management of the branch operations and delivery of competent and timely service to all customer segments; consistent with the Bank’s business objectives; internal policies and procedures; controls and regulatory standards.

Responsibilities

• Transaction Processing – Approves branch transactions within approval limit and endorses/ secures approval for transactions beyond his/her authority
• Operations, Control and Risk Management – Maintains an acceptable level of branch operations, consistent with internal policies, procedures, standards and regulatory requirements
• Customer Service – Manages the overall customer experience in the branch to ensure high level of satisfaction for all customer segments
• People Management – Leads and supervises branch staff; ensures high level of employee engagement; enables personal and professional growth opportunities for each branc...