Assistant Branch Manager II

Overview

Reports to: Branch Manager

Functions Supervised: Branch Activities and Staff

Primary Functions: Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales activities. Assume responsibility for the branch as assigned.

Duties and Responsibilities

• Responsible for actively engaging with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
• Coach, lead and motivate branch employees through consistent observational feedback, conduct required d...