Found Description
Role Overview
The Assistant Bar Manager supports the Bar Manager in overseeing the daily operations of the bar, ensuring exceptional guest experiences in line with Mandarin Oriental’s Legendary Quality Experiences (LQE) standards. This role is responsible for driving operational excellence, maximizing revenue and profitability, and developing a high‑performing team while maintaining the highest levels of service, quality, and professionalism at Mandarin Oriental, Makati.
Key Responsibilities
Operational Excellence
- Support the Bar Manager in ensuring smooth and efficient day‑to‑day bar operations, maintaining the highest service standards at all times.
- Assist in developing, maintaining, and continuously improving the Bar Operations Manual, including policies, procedures, and service standards aligned with LQE.
- Monitor guest satisfaction throughout the bar experience, taking prompt and appropriate action to resolve any...