Asp.Net Web Developer

Job DescriptionRoles and Responsibilities:- Provide best-in-class customer service and resolve customer queries effectively via voice-based support.- Handle customer interactions across Telecommunication, Email, and Chat channels, ensuring first contact resolution.- Clarify and confirm customer requirements, addressing their issues accurately and efficiently.- Greet customers courteously and maintain a professional tone throughout the interaction.- Listen attentively to customer concerns, demonstrating empathy and understanding.- Ensure customer understanding of the solution and offer additional education or guidance as required.- Maintain accurate documentation by preparing and updating customer files promptly.- Strive to deliver a positive customer experience and contribute to overall service excellence.Required Candidate Profile:- Freshers with good communication skills are welcome to apply.- Candidates from the travel domain with good communication skills will be preferred.- Experi...