Artificial Intelligence (AI) Architect

Position: Artificial Intelligence (AI) Architect

Location: Toronto, ON

Job ID#: RQ11251

Duration: 8 Months

Role Overview

We are seeking a Senior AI Architect/Designer to lead the strategy, architecture, and implementation of enterprise Artificial Intelligence and Conversational AI solutions. This role focuses on designing scalable, secure, and citizen‑centric AI solutions to support large‑scale contact centre modernization initiatives within a public sector environment.

Key Responsibilities

• Develop enterprise AI strategy including conceptual, logical, and physical architectures.
• Lead the design, implementation, and evolution of AI and Conversational AI solutions aligned with enterprise standards, security, and accessibility requirements.
• Design and implement Generative AI, Large Language Models (LLMs), intelligent agents, an...