Area Shift Manager Jr, Last Mile Operations

DESCRIPTION
Area Shift Manager Jr is the support for the completely last mile operations within a delivery station. The role is responsible for managing a +20 hourly team, safety metrics, attrition, payroll, shifts, vacations, overtime and the AMZL OPS metrics; delivery efficiency, number of routes, cost per shipment. In addition, this role gives support in purchasing tools, services and consumables for the station.
The impacts of this position are:
Operational KPIs and cost goals in the strategic plan. The overriding goal is to maximize customer satisfaction and through this long term shareholder value.
Key job responsibilities
- Create balance between “Work hard” and “Have fun” with associates under scope
- Ensure the team execution to accomplish the business goals
- Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations
- Processes Mapping activities.
- Assist in t...