Found Description
- Manage performance of hub leads and area fleet leads under the assigned region, ensuring each hub is on track with agreed standards
- Ensure procedures and regulations are enforced across assigned hubs
- Dispute resolution within and outside the team Lead team briefing, weekly meeting with staff, regular meeting on team performance
- Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
- Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
- Lead a team that can effectively and efficiently grow
- Work effectively cross functionally
- Be able to conduct capacity planning.
Requirements
- Bachelor’s Degree or higher in related fields
- At least 5 years' experience in logistics. FMCG or 3PL experience is a plus.
- Has held a leadership role in a division o...