Found Description
DescriçãoManager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Key job responsibilities Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.· Developing and/or referring to performance metrics to drive team performance and business results.· Identifying the business impact of trends and making data backed decisions.· Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)· Escalating problems or variances in the information and data to the relevant owners a...