Found Description
We are seeking a highly organized, energetic, and professional Scheduler to support our enrollment operations team.
This role is critical in driving employee engagement and participation by coordinating one-on-one benefits enrollment appointments.The Scheduler will proactively reach out to employees via phone, email, and text to assist with booking their benefits enrollment sessions, reduce no-show rates, and ensure seamless coordination with our Benefit Counselors.What success looks like in this role:High volume of calls handled dailyHigh scheduling conversion rateLow no-show rateKey Requirements:ExperiencePreferred - Experience in employee benefits, insurance, or HR-related fieldsPreferred - Familiarity with virtual meeting platforms and enrollment processesPreferred - Experience using Zoom Phone or similar dialing systemsExperience in customer service, scheduling, call center, or administrative rolesQualificationsBilingual: Fluent in English and Spanish (spoken and written) –...