Found Description
As an Appointment Setter Agent at Necodex, you will be the first point of contact for patients seeking dental care, ensuring a smooth and welcoming experience.
Your role is critical in managing patient inquiries, scheduling appointments, and supporting the dental clinics operations through efficient communication via phone, email, and messaging platforms.
Your professionalism and empathy will help patients feel valued and confident in their care.Key Responsibilities:Patient Communication & Scheduling:Handle inbound and outbound calls to assist patients with appointment bookings, rescheduling, and reminders.Respond to patient inquiries via phone, email, or messaging platforms with clarity and compassion.Provide accurate information about dental services, clinic locations, and insurance/payment options.Patient Support & Satisfaction:Ensure every patient interaction is warm, professional, and aligned with healthcare standards.Address patient concerns with empathy, escalating ur...