Found Description
The role is primarily responsible for cold calling and pre‑qualifying leads.
Responsibilities
- Place outbound calls, navigate gatekeepers and ask pre‑qualifying questions based on a given script.
- Provide customers with information on products and services if needed.
- Be passionate about the service and enjoy working in a consultative service environment.
- Be results‑oriented and enjoy the challenge of meeting or exceeding goals.
Desired Skills & Knowledge
- Clear speaking voice.
- At least 6 months of BPO experience in one company.
- Excellent English communication skills, written and verbal.
- Excellent command of the English language with a neutral or American accent.
- B2B or B2C experience preferred.
- Strong customer service skills.
- Strong administrative skills; accurate typing and spelling are essential.
- Energetic, fun and confident personality. <...